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FAQs
Your satisfaction is important to us, we’ll find a solution for you. We will consider for any reasonable returns as long as the golf club has not been used (i.e. it has not been hit or with the condition when received). Contact us by email, we’re always here to help.
*Please note that PDW Stores reserves the right to refuse a return or apply a restocking fee to the returned item(s) if the item(s) is not returned in the same condition and packaging that it was sold in.
All standard orders take approximately 24 hours to process before they are shipped (We are trying best to get your order on the way as soon as we could). Orders are processed everyday but courier out Monday-Friday (except public holidays). If there is a significant delay, you will be contacted by email.
Yes. Customers are welcome to collect their orders from our Auckland showroom by appointment.To ensure your items are prepared and available for collection, please contact us in advance to arrange a suitable pickup time.PDW Golf Showroom📍 6/9 Gooch Place, East Tamaki, AucklandWe also offer professional club fitting, trade-ins and indoor simulator experiences by appointment.
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